Terms of service

Terms of Service – WashOut Pros
Last updated: August 7, 2025

Welcome to WashOut Pros, a division of Specialty Containers. Please read these Terms of Service ("Terms") carefully before accessing or using our website located at https://washoutpros.com, or any related services operated by WashOut Pros (collectively referred to as the “Services”).

By visiting our site or purchasing something from us, you engage in our Services and agree to be bound by the following Terms, including any additional terms, conditions, and policies referenced herein or available via hyperlink. If you do not agree to all the Terms, then you may not access the website or use any Services.

1. Who We Are

WashOut Pros provides B2B spill containment and washout solutions through our e-commerce platform hosted by Shopify. All content, tools, and transactions on this site are operated and managed by WashOut Pros and governed by these Terms.

2. Eligibility

By using our Services, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any minor dependents to use this site under your supervision.

3. Personal Data Collection

We collect only the personal data necessary to complete your transactions and provide you with customer service. This includes:

  • Name, address, email, and phone number
  • Billing and shipping information
  • Purchase history
  • Communication history (such as support inquiries)

This data is collected through secure checkout forms and stored for purposes such as order fulfillment, legal compliance, and customer service continuity.

To learn more, please see our Privacy Policy.

4. User Accounts

When you create an account on our site, you are responsible for maintaining the confidentiality of your login credentials. You agree to provide accurate and complete information and to update it as necessary. Any activity conducted under your account will be your responsibility.

We reserve the right to suspend or terminate any user account if we suspect fraudulent activity, misuse, or violation of these Terms.

5. Cookies & Tracking

Our site uses cookies to enhance your experience. These cookies allow the site to remember your preferences, recognize your device on future visits, and analyze traffic data to improve our Services.

Types of cookies used include:

  • Functional cookies (remember user preferences)
  • Performance cookies (track site usage)
  • Advertising cookies (for marketing and retargeting)

You can manage or disable cookies through your browser settings.

6. Orders & Payments

All prices on our website are listed in USD and are subject to change without notice. We reserve the right to refuse any order for any reason, including suspected fraud or violation of these Terms.

Accepted payment methods include major credit/debit cards and other secure online payment gateways as made available by Shopify.

7. Shipping & Fulfillment

We ship orders to the address provided during checkout. Customers are responsible for ensuring all shipping information is accurate. Shipping times and fees vary based on product type and destination. WashOut Pros is not responsible for delays caused by carriers or customs.

8. Returns & Refunds

We accept returns within 14 days of delivery. All returned items must be unused, in original packaging, and accompanied by proof of purchase. A 15% restocking fee applies. Return shipping costs are the responsibility of the customer.

Please refer to our Return Policy for full details.

9. Data Security & Breach Procedures

We take data protection seriously. Security measures include:

  • Regularly updated SSL encryption
  • Secure payment gateways via Shopify
  • reCAPTCHA and spam honeypot protections on contact forms
  • Malware and spam monitoring from our hosting service

In the unlikely event of a data breach, we will notify affected users promptly and in accordance with applicable data protection laws.

10. User Rights

Depending on your jurisdiction, you may have the right to access, modify, or delete your personal data. To request access or deletion of your data, please email sales@scicontainers.com. We will process requests in accordance with applicable privacy laws.

11. Intellectual Property

All content on this website—including text, graphics, logos, product descriptions, images, and code—is the property of WashOut Pros or its content suppliers and is protected by U.S. and international copyright, trademark, and intellectual property laws. Use of the website does not grant any ownership rights.

12. Third-Party Tools and Links

We may provide you with access to third-party tools and links over which we have no control. We are not responsible for the content, privacy practices, or accuracy of third-party websites or services. Use of these tools or links is at your own risk.

13. Limitation of Liability

To the maximum extent permitted by law, WashOut Pros shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or from any products purchased via our website.

14. Termination

We reserve the right to terminate your access to our Services at any time for violation of these Terms or for any other reason, including suspected abuse or fraudulent behavior.

15. Modifications to the Terms

We reserve the right to update or change these Terms at any time. When we do, we will revise the “Last updated” date. Continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

16. Contact Information

For questions about these Terms, your account, or your personal data, you may contact us using the information below:

WashOut Pros
7B Raymond Avenue, Suite 6
Salem, NH 03079, USA
Email: sales@scicontainers.com