Privacy policy

Privacy Policy – WashOut Pros
Last updated: August 7, 2025

WashOut Pros, a division of Specialty Containers, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, make a purchase, or otherwise interact with our Services. Our store is hosted by Shopify, which helps us deliver a secure and optimized shopping experience.

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following categories of personal information:

  • Contact Information: Name, email address, billing and shipping address, phone number.
  • Payment Details: Credit/debit card numbers, payment method, and transaction information.
  • Account Details: Login credentials, preferences, and security settings.
  • Order History: Items viewed, purchased, returned, or added to your wishlist or cart.
  • Device & Usage Data: IP address, browser, device type, and browsing activity.
  • Customer Support Communications: Messages, emails, or inquiries sent to our support team.

We collect this information:

  • Directly from you (e.g., during checkout or account registration)
  • Automatically via cookies and analytics tools
  • From third-party services, such as Shopify and marketing platforms

2. How We Use Your Information

We use your personal information to:

  • Provide and manage Services: Process orders, payments, returns, and shipping.
  • Personalize your experience: Remember preferences, recommend products, and tailor content.
  • Communicate with you: Respond to inquiries and provide order updates or service-related messages.
  • Marketing and promotions: Send promotional emails or serve ads based on your browsing or shopping behavior. (You can opt out anytime.)
  • Fraud prevention and security: Verify identity, detect fraud, and maintain a secure shopping environment.
  • Legal compliance: Meet legal obligations and respond to lawful requests.

3. Sharing Your Information

We may share your information in the following situations:

  • With Shopify: As our e-commerce platform and payment processor.
  • With service providers: For order fulfillment, customer support, marketing, IT, and analytics.
  • With advertising partners: To serve personalized ads based on browsing behavior (subject to your consent and legal rights).
  • As required by law: To comply with legal obligations, such as subpoenas or investigations.
  • Business transfers: In the event of a sale, merger, or acquisition.
  • For details on how Shopify handles your data, visit:
    👉 Shopify Consumer Privacy Policy
    👉 Shopify Privacy Portal

4. Cookies & Tracking Technologies

We and our partners use cookies and similar technologies to track usage and personalize your experience. You can control cookie preferences through your browser settings. We also respect the Global Privacy Control (GPC) signal where legally required.

5. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access: Request what personal data we hold about you.
  • Correction: Request corrections to inaccurate information.
  • Deletion: Request deletion of your personal information.
  • Portability: Request your data in a portable format.
  • Opt-out: Choose not to receive promotional communications or targeted ads.
  • You may exercise these rights by "Contacting Us". If you're a California or EU resident, additional protections may apply.

6. Data Retention & Security

We retain your data only as long as necessary for business or legal purposes. While we implement strong security measures, no system is 100% secure. Avoid sending sensitive information via unsecured channels (e.g., email).

7. International Data Transfers

We may transfer your information outside of your country of residence. If you're in the EEA or UK, such transfers are made using lawful mechanisms like Standard Contractual Clauses.

8. Children’s Privacy

We do not knowingly collect personal information from children under 16. If you believe a child has submitted data to us, please contact us and we will delete it.

9. Third-Party Links

Our Services may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

10. Policy Updates

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. The updated version will be posted on this page with the revised date.

11. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact us:

Email: sales@scicontainers.com
Mail: WashOut Pros, 7B Raymond Ave, Suite 6, Salem, NH 03079, USA